code of ethics & Confidentiality

Our volunteers are expected to honor STAND!’s Code of Ethics and Confidentiality Policy. Volunteers are responsible for maintaining confidentiality concerning a single staff, volunteer, client or other person as well as any sensitive information regarding the agency, such as the location of STAND!’s residential facilities. However, volunteers may break confidentiality with agreement from a staff supervisor to save a life or protect a child or dependent adult. Failure to follow our Code of Ethics and Confidentiality policy may result in termination of a volunteer’s involvement. Essential policies include: 

  • No personal relationship shall result from client contacts that occur as a result of volunteer activity 
  • Volunteers shall not impose personal, cultural or religious values, beliefs, ideologies or politics upon the clients or to other staff/volunteers/interns 
  • STAND! is committed to maintaining a sober environment for our clients, staff and volunteers; Volunteers will not report to work under the influence of intoxicants 
  • Volunteers shall not sell professional skills or business services to clients or to other staff/volunteers/interns 
  • Volunteers shall not accept personal gifts or money; lend or give personal money to clients 
  • Volunteers shall fulfill their shift obligations and notify staff of their inability to do so at the earliest possible time 

Stand!'s commitment to volunteers

Volunteers are at the center of STAND! For Families Free of Violence. STAND! recognizes the needs and expectations of volunteers and the many barriers individuals must overcome to volunteer. We are committed to a supportive relationship with volunteers, which includes:

  • assuring a placement that fits a volunteer's skills, interests, and expectations
  • offering appropriate training
  • providing support and supervision
  • periodically evaluating goals and placement
  • offering continued education for volunteers
  • providing a positive environment for volunteers, staff, and those using our services
  • maintaining a truly multicultural environment: where people from diverse backgrounds and experiences will be comfortable, where the voices that have traditionally been silenced in our society will be present; and where people from diverse communities will feel safe receiving services
  • exploring continuously any individual and institutional oppression as it relates to violence.

STAND! For Families Free of Violence does not discriminate based on race, color, national origin, religion, sex, age, ancestry, marital status, sexual orientation, physical or mental handicap.

volunteers' commitment to stand!

STAND! For Families Free of Violence requires that all volunteers respect the privacy and confidentiality of those we serve, as well as the confidentiality of STAND! For Families Free of Violence locations. STAND! For Families Free of Violence also expects volunteers to maintain the agency as a clean and sober environment, free of violence and discrimination. We request that volunteers completing the Domestic Violence Counselor Certification Training commit to at least one year of agency involvement and expect fulfillment of all shift obligations, or timely notification of an inability to do so. As an agency, STAND! For Families Free of Violence continues to work toward ending oppression in the form of sexism, racism, ageism, homophobia, and adultism and encourages volunteers to do the same.


Communication allows for everyone’s needs to be met. We encourage our volunteers to be as communicative as possible, amongst each other and with staff. We believe regular and timely communication will lead to a successful volunteer program. These resources below serve as our main means of communication: 

The Volunteer Liaison 

  • Each volunteer program has at least one Volunteer Liaison who can manage volunteers, answer volunteer inquiries, manage scheduling and keep the Volunteer Coordinator informed. The Volunteer Liaison can be a Manager, another staff member, or a senior volunteer. 
  • Feel free to ask questions or to give suggestions to your Volunteer Liaison. Always let him/her know if you have a scheduling conflict. 

Periodic check-ins 

  • The Volunteer Liaison and the Volunteer Coordinator will periodically check in with our volunteers via meetings, phone or email. 

Quarterly community meetings and/or events 

  • Volunteers are welcome to participate in their program’s community meetings or events with fellow volunteers and staff. This process is currently in development, please ask your Volunteer Liaison for more information. If your program does not currently have planned meetings or events, volunteers are encouraged to propose and coordinate these gatherings in collaboration with management. 

Your Volunteer Rights 

  • To be assigned to projects which meet your interests and needs. 
  • To be treated with the same respect that is extended to staff. 
  • To be trained appropriately for your volunteer work. 
  • To express any comments, suggestions, or concerns involving program planning and implementation. 
  • To show initiative and leadership. 
  • To effective supervision and ongoing support. 
  • To be appreciated and recognized.